Privacy Policy - Havrenn & Co.

Last Updated: 2026-02-25

At Havrenn & Co., we respect your privacy and value your trust. This policy states how we collect, store, and disclose your personal information when you (customer, you, your) visit our website, use our services, and make a purchase.

This policy applies to everyone who interacts with our site, whether you browse, shop, contact our support team, or subscribe to our updates.

By using our website, services, and purchasing from us (Havrenn & Co.), you accept the terms outlined below. If you do not agree with the mentioned practices, please refrain from using our site and services.

Information We Collect

We only collect information that you choose to provide us when you use our website or services. This includes:

Contact Details:
Your name, address, phone number, billing address, shipping address, postal code, and date of birth.

Account Information:
If you create an account on our site, we will collect your email and password.

Others’ Information:
If you place an order for someone or ship it to another person, we collect the details you provide to complete the order.

Information Collected Automatically

Some information is collected automatically when you visit our website. This helps us improve your experience.

Device Information:
Device you are using, operating system, your browser, and screen size.

Usage Information:
Pages you visit, links you click, how long you stay on our site, and the timing of your visit.

IP Address and Location:
General location and your IP address. It only shows your internet provider and does not identify you.

Cookies and Similar Tools:
We use cookies and tracking tools to understand how you use our website, remember your preferences, and improve performance based on that. Cookies are basically small text files stored in your device. Some stay on your device until or unless you delete them, and some vanish the moment you leave the site. Cookies are not harmful to your device, and you can always adjust your browser settings to block or remove them. Know that some features of our site may not work well after disabling cookies.

How We Use Your Information

Your information is only used to improve our services.

To Process Your Orders

To confirm your identity and payment.
To complete your order and send confirmation.
To make sure your order reaches the address given.
To manage returns and exchanges. (when needed)
To give you updates on your order status.

To Support You

To provide customer support and guidance when requested.
To inform you about updates and changes in our policies.
To send newsletters, updates, and latest offers.
To recognize you the moment you return to our site.
To improve your shopping experience with us.

To Maintain and Operate Our Website

To remember your preferences through cookies.
To improve our site's performance and design.
To secure our system and prevent fraud.
To use information only for the purposes you agreed to.
To protect the legal rights when it's necessary.

How Long Do We Keep Your Information

Your personal data is only kept as long as it’s necessary for the purposes mentioned in our privacy policy. Here is a breakdown:

We use your information only to:

Process your payments and complete your orders.
Deliver your ordered product to the correct address.
Manage our returns and refunds services.
Update about your order and responding to your queries.
Offer guidance only upon the customer's request.
Remember your preference, prevent fraud, and improve security.
Concede to the legal requirements.

Data Sharing and Disclosure

We might share your information with third parties under the following circumstances:

Service Providers

We share your personal information with our trusted vendors who assist us with the services, like website hosting, order processing, email delivery, marketing, and customer support. These providers are bound to keep your information confidential and are given access only when necessary.

Some advertisements you see may be interest-based ads, which are based on your activity on our website.

Payment Gateways

We do not keep your credit card information or login details. Your payment is processed by the provider you choose on their platform, like PayPal, Stripe, or Amazon Pay. know that their policies do apply.

Shipping Partners

We share your information with our logistics providers (DHL, FedEx). The details are limited to your name, phone number, and address. They use this information only to complete your order.

Marketing & Analytics Tools

We use tools like Google Analytics, Facebook, TikTok, and Klaviyo to improve our ad performance and understand users' website activity. These platforms do use tracking tools and cookies. We do not share your personal details unless you have opted to receive marketing from us.

Legal Requirements

We reserve the right to share your personal information if required by law, court order, or to protect our legal rights, including fraud prevention.

Third-Party Links and Integrations

Our website might include links and tools from other platforms. Please note that we are not responsible for their policies. Please review their policy practices separately.

Customer Rights

We value your privacy and respect your rights. You have control over your personal information. According to your location and applicable laws, you can:

Ask for a copy of the information we keep about you.
Request to remove or edit if something is incorrect.
Hire an authorized agent or someone trusted to make requests on your behalf.
Request the deletion of your personal data. (We might keep some details for legal reasons.)
Opt out of marketing emails at any time by clicking “unsubscribe” or contacting us.
Manage and disable cookies stored in your browser through your browser settings.
Request limitation or stopping the process of your data in case of direct marketing or profiling.
Update and delete your account information at any time by simply logging in or contacting us.

Global Privacy Control (GPC)

Our website might not respond to Do Not Track (DNT) signals. We do honor browser-based signals, like Global Privacy Control (GPC).

Data Security

We take important measures to protect your personal data.

How We Protect Your Data

All the data exchanged between your device and our services is safely encrypted.
Your personal information is kept in safe servers with restricted access.
Only service providers and authorized staff members can access your data.
Payments are processed through chosen payment providers. We do not store your card details.

Important

We take strong measures to protect your data, but know that no system is 100% secure. Please note that we are not responsible for unauthorized access caused by sharing your password, using insecure networks, or failures of third-party platforms, as they are out of our control. Keeping your data confidential is your responsibility.

Dispute Resolution

If you have any concerns related to your order, please contact us first so we can resolve the issue promptly.
In case of dispute not being resolved informally, it may be handled through binding arbitration according to your location and applicable law.
Using our website and purchasing from us means you accept these terms and waive your right to file a lawsuit or participate in a class action.

Governing Law

Our privacy policy is governed by the laws of the United States, and continued use of our site and services means you agree to the jurisdiction of the U.S. courts. Please note that we are not responsible for disputes occurring between you and third-party providers, whether they are payment processors, shipping carriers, or any other.

Children’s Data

Our website and services are not intended for people under the age of 13. We do not knowingly store children’s data. If/when we learn that a child provided personal information, we instantly delete it.

Public Content

We are not responsible for how others use the information you choose to provide publicly through comments or reviews. Such things as are visible to others, and you have the right to request deletion of public content. Know that we cannot guarantee permanent removal if your content has been shared or saved somewhere by someone.

International Data Transfers

Havrenn & Co. is a USA-based brand, and if you use our site or purchase from us from another country, then know that all your information will be transferred and stored here. U.S. laws may be different from the rules in your region. If you are not comfortable with your data being transferred, please refrain from using our site or services.

Changes To This Policy

We reserve the right to change these policies at any time without prior notice. Updates will be uploaded on this page with the “last updated” date. Continued use of our website and services means you agree to and accept our privacy policy and other policies currently made available on our site.

Please discontinue using our website (Havrenn & Co.) and services if you do not agree to or accept the conditions mentioned above.

Contact Us

If you have any questions or concerns related to our privacy policy and your personal data, please don’t hesitate to reach out to us. We will be happy to assist you.

Email: support@havrenn.com
Phone: +1 346-654-2200